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KMID : 0379720200340010112
Journal of Korean Community Health Nursing Academic Society
2020 Volume.34 No. 1 p.112 ~ p.124
Medical Aid Beneficiaries' Experiences of Receiving Medical Aid Case Management
Cho Jeong-Hyun

Song Myeong-Kyeong
Jeong Kyung-In
Kim Sam-Sook
Abstract
Purpose: This study aimed to explore the perception of medical aid beneficiaries on their experiences of receiving case management.

Methods: Data were collected through in-depth interviews with sixteen medical aid beneficiaries who had been receiving medical aid case management from at least one year ago. The data were analyzed using the NVivo software program for its qualitative content analysis.

Results: Three categories emerged from the data: ¡°not perceived but come into my territory¡±, ¡°realized the necessity of changes and begin to take care of my own health¡±, and ¡°satisfied passively with some of my changes.¡± With respect to these categories, eight sub-categories were ultimately identified.

Conclusion: It would be effective if both medical aid beneficiaries and case managers can set the case management goals and management plans together at the beginning of case management. It is also needed to develop a comprehensive case management model tailored to the characteristics and needs of the beneficiaries.
KEYWORD
Medicaid, Case Management, Qualitative Research, Perception
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